The Federal Communications Commission has ordered phone companies to stop carrying traffic related to robocalls about scam auto warranties. US voice service providers must now “take all necessary steps to avoid carrying this robocall traffic,” or provide a report outlining how they’re mitigating the traffic, they said in a statement on Thursday. Via Bloomberg:
The group appears to be responsible for making more than 8 billion unlawful prerecorded calls to Americans since at least 2018, per the FCC statement. The operation is also the target of an ongoing investigation by the FCC’s Enforcement Bureau and a lawsuit by the Ohio Attorney General. Auto warranty renewal calls were the top robocall complaint filed with the FCC by consumers in 2021. The number of complaints filed with the FCC about auto warranty scams rose from close to 7,600 in 2020 to more than 12,000 in 2021, the agency said.